Why Prawda Group
Prawda = “Truth” in Polish
Bringing TRUTH to the world of technology services for over 15 years.
Prawda Group, Ltd. (formerly Phuel Strategies, Ltd.) was formed in 2012 after our Founder spent numerous years working with larger scale IT services companies. From the inception, our company’s goal was concentrated on providing cost-effective technology solutions to small-to-medium sized businesses that were struggling to find the right technology support provider.
Since 2012, we’ve grown to providing technology and marketing solutions to over 500 organizations annually. The majority of our customers are located within the Chicagoland and Northwest Indiana areas. However, we can effectively provide technology and marketing services to any organization.
Our Company Name
Prawda means “honesty” in Polish. We don’t sugar coat anything to our customers or try to hide behind difficult to understand contracts. We provide straight-forward solutions and answers, so you can make the appropriate decisions for your organization. We’re more than happy to offer numerous and appropriate solutions, so that you can make sure everything is within your organization’s budget.
Service and Consulation Rates
Prawda Group offers competitive rates as outlined below. Instead of hourly rates, many of our customers have chosen to go to a monthly flat rate billing to help with budgeting.
Remote technology support services are billed a minimum of 15 minutes and then billed in 15 minute increments thereafter. For onsite technology support services, a minimum one-hour service charge is required and then billed in 15 minute increments thereafter; plus a $50.00 travel charge. There are additional charges for service calls outside of normal operation and for intricate hardware repair on computers.
A cancellation charge will be accessed for scheduled on-site service calls without a 24-hour notice.
We accept Visa, MasterCard, American Express, Discover, ACH payments, and checks.
Hours of Operation
Monday – Friday: 8:00 am – 6:00 pm
If you require services outside of those hours, please contact our help desk directly at 773-696-2448.